The Bluetooth EcoPuck helmet audio solution allows you to listen to music from your phone, or use the Zello walkie-talkie app to talk with your friends, without ever taking your phone out of your pocket!
Size & Weight
Are EcoPucks waterproof & can EcoPucks be used in a water or snow environment?
YES. The EcoPucks meet the IPX7 waterproof standard. EcoPucks can be used in the hot tub and the slopes without issues. Batten down the hatches and play your tunes worry free! Plus, EcoPucks float! (Be careful, the charging port must be completely dry before you begin charging.)
What is IPX7?
The IPX7 Waterproof Standard means that the product is protected against water immersion. ECOXGEAR tests all their products by submerging them in AT LEAST 3 feet of water. This means that our products, including the EcoBoulder+ can withstand use in the water. Be careful of other products that claim to be waterproof but are only IPX5 or less. They will leak and sink to the bottom of the pool under the fun conditions above.
Do EcoPucks work with any Bluetooth enabled Device?
EcoPucks Bluetooth Helmet Audio connect to any device that uses Bluetooth connectivity for audio. Laptops, Desktops, Tablets, and Smartphones are all compatible! All Apple, Android, Blackberry, and Windows devices are sure to be compatible.
How far can EcoPucks be away from my Bluetooth device?
The connectivity for EcoPucks is designed and tested to far exceed 30 feet from your Bluetooth device. Walls, leaded glass windows, and metal studs inside the drywall will affect the range operation.
The sound is distorted, how can it be improved?
Try lowering the volume control of your connected device. Also, try to reduce the overall volume of your EcoPucks
EcoPucks will not pair With Bluetooth Device?
Make sure that your device is compatible with Bluetooth. Turn off your EcoPucks and Bluetooth device, then power on and reconnect.
The Zello app reception is poor, how can I improve it?
Your Zello app connectivity is dependent on your phone signal. Refer to the instructions within the Zello app for updated revisions to its operation.
Volume level is low when playing, how do I make it louder?
First, increase the volume on your device to maximum. Next increase the volume on the EcoPucks by double-clicking the button on the Left earpiece.
Having trouble with your Zello app?
Please go click here for support.